Washington University of St. Louis Arts & Sciences Computer Center in St. Louis, Missouri

Job Type/Schedule

This position is full-time and works approximately 37.5 hours per week.

Department Name/Job Location

This position is in the Arts & Sciences Computer Center. This position is for the Danforth Campus.

Essential Functions


This position provides technical support, training, and limited pedagogical support to instructors using WashU’s Learning Management System (LMS)—Canvas. The focus of this role is to provide support, guidance, and advice for the development of high quality course sites within Canvas and to assist with integration of LMS technology into curriculum. This position requires strong interpersonal communication skills, a highly energetic individual who can think and prioritize in stressful situations, the ability to plan for technology with rapid change, and, on occasion, late or irregular hours.


  1. Apply instructional systems design strategies in the design, development, and delivery of instruction and training.
  2. Work with faculty, instructors, and support staff to build course (or organizational) sites within the Canvas Learning Management System.
  3. Assist Subject Matter Experts (SME) in updating LMS sites with syllabi, modules, assignments, quizzes, gradebooks, etc.
  4. Work collaboratively and proactively with colleagues within and across the institution to build, promote, deliver, and maintain LMS workshops, support documentation and assets (e.g., video tutorials), and just-in-time job aids (e.g., beginning/end of semester tips).
  5. Support the enhancement of product quality by working with WashU colleagues as well as the Canvas Community to identify best practices in design and development as well as creative opportunities to leverage the LMS to support the institution.

Required Qualifications

  • A Bachelor’s Degree in education, technology, or related field
  • 2 years of experience working in higher education environment
  • 1 year of experience working with Learning Management Systems as an instructor, teaching/graduate assistant, or support staff member (Canvas preferred)
  • Professional experience working directly with faculty/staff in support of teaching with technology
  • Working knowledge of HTML and image editing tools
  • Knowledge of instructional models and methods (e.g., ADDIE, Dick and Carey ISD, Merrill’s Principles of Instruction, Bloom’s Taxonomy, Gagne’s 9 Events of Instruction)
  • Ability to provide instructional and technical support to faculty for migration of courses and content from one LMS to another
  • Ability to quickly assimilate academic and technical information and transform the information into easy-to-follow, user-friendly documentation and explanations
  • Excellent writing and editing skills, attention to detail, and strong oral communication skills

Preferred Qualifications

  • Working knowledge of screencasting and instructional video/audio recording tools (e.g., Jing, Camtasia, Audacity, Screencast-O-Matic, YouTube)
  • Experience with development, maintenance, and migration of new and existing online courses within a modern LMS like Canvas
  • Master’s degree in education (with a specialization in instructional design, educational technology, or related field)

Salary Range

The hiring range for this position is $51,909 - $67,470 annually.


  • Retirement Savings Plan

  • 22 vacation days

  • 8 Paid Holidays

  • Sick Time

  • Tuition benefits for employee, spouse and dependent children

  • Free Metro Link/ Bus pass

  • Free Life Insurance

  • Health, Dental, Vision

  • Health Savings Accounts (HSA)

  • Long Term Disability Insurance

  • Flex Spending Plan

  • Other Benefits

Human Resources website (hr.wustl.edu)

EOE Statement

Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.

Job Title: Technical Training Specialist - Arts & Sciences Computer Center - 41206

Job ID: 41206

Location: School of Arts & Sciences

Full/Part Time: Full-Time

Regular/Temporary: Regular