Omnicell, Inc. Biomedical Service Engineer in Springfield, Missouri
Biomedical Service Engineer
Location Springfield, MO
Job Category Field Operations
Employment Duration Full-Time Regular
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Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-the-box thinking that only a diverse, well-rounded workforce can bring.
Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!
Entry Level Biomedical Engineer
Omnicell has an exciting opportunity for an Entry Level Electrical, Biomechanical, Biomedical, Mechanical, or Mechatronics Engineer to join our team as an Implementation Engineer based in Springfield, MO . The Implementation and Support Engineer plans and conducts technical tasks associated with our suite of automated IV compounding class II medical device products. Will work with multiple clients hands-on in the field to support the implementation and adoption of the technology to support internal resources. Manages the technical tasks associated with the implementation, adoption, and support of the IV solutions in complex environments assuring the timely and quality completion of the deliverables which comply with FDA Class II medical device requirements.
Maintain a working knowledge of the entire IV Solution product line.
Maintain current knowledge and understanding of FDA Class II medical device regulations.
Perform corrective and preventative maintenance and emergency service on all products 24 X 7.
Partners with clients and serves as subject matter expert in planning, executing technical tasks such as configuring formulary elements, conversions, interfaces, integration, issue resolution, assessing system environment readiness, and installation.
Repair and installation of automation equipment that includes pneumatic controls, digital electromechanical servo controls, solenoid valves, PC interface controls, and mechanical drive stations.
Independently troubleshoot mechanical and electrical failures to a component level.
Mentors and provides technical assistance to clients and internal resources.
Read electrical schematics and mechanical drawings.
Complete documentation with a high degree of accuracy in accordance with FDA Class II medical device regulatory requirements.
Delivers on-site training for end-user customers on all aspects of the user, workflow, and required customer maintenance functions.
Coordinate on-site installation and implementation of new products, add-on products, modifications, upgrades, and special projects.
Demonstrate database knowledge by developing labels and writing custom reports for customers.
May lead multiple technical projects simultaneously and is the main point of contact for a client in most situations.
Provides recommendations on the process improvements related to workflow and implementation and adoption processes and leads the efforts to create improvements.
Promote and optimize customer product ownership, satisfaction, and clinical integration through:
Efficient and effective product installation and implementation
Timely customer product and service feedback to Field Service Management
Adhere to all applicable health and safety regulations and procedures.
Maintain fiscal responsibility for business expenses associated with a Company-issued credit card.
Other duties as assigned
Note: The selected individual must have a valid driver's license with an acceptable driving record, be able to meet the company’s insurance coverage requirements, and have their own vehicle in acceptable working condition.
Working knowledge of computer hardware, Microsoft operating systems, and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Basic computer networking skills.
Demonstrated organizational skills to prioritize multiple projects in a fast-paced environment.
Strong interpersonal, verbal, and written communications and problem-solving skills.
Valid Driver’s License.
- Bachelor’s Degree in Electrical, Biomedical, Mechanical Engineering, Mechatronics or Robotic OR Associates Degree in an Engineering discipline and a minimum of 3 years of experience servicing medical equipment ORCompletion of Department of Defense Biomedical Equipment training program and a minimum of 1-year experience servicing medical equipment.
One year of experience in a vendor, customer service, field service, and/or hospital setting or related field experience or product knowledge.
IV clean room environment.
Capable of standing for several hours at a time.
Potential exposure to hazardous drugs.
Able to lift 25 – 30 lbs.
The position offers approximately 80% overnight regional/national travel.
Possible international travel – must be eligible to apply for VISA.
Must be able to rent an automobile
Must have access to personal transportation
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.