Vermeer Corporation Hay Doc in Missouri
You’re not likely to find another company like Vermeer. Our people are from all walks of life in locations around the world, rolling up our sleeves and getting tough work done every day. Together. We’re a family-owned and operated company with an unmatched culture, one that is built on the belief that every Vermeer team member has real, personal impact – on our people, our customers and our world. Whoever you are and where you are in your career, Vermeer helps you be Equipped to Do MoreTM.
The Hay Doc will help facilitate service, machine training, forage consultation, and sales of ancillary products. In addition to these responsibilities, they may also conduct informational meeting for the cattlemen’s groups regarding topics within their scope and knowledge.Essential Duties and Responsibilities include the following. Other duties may be assigned.1. Perform diagnostics including inspection, troubleshooting and location of deficiencies on equipment [hay tools]; therefore determining what repairs are needed or recommended for immediate attention and/or future reference. Perform field repairs on equipment including service and warranty repair work.2. Initiate face-to-face interactions with local hay producers to introduce purpose and capabilities. Manage, maintain and grow a list of customers and prospects. Utilize such lists in addition to customer requests to plan and prioritize daily work schedule.3. Assist customers with equipment optimization including setup; adjustments and setting per crop conditions and other variables, thus creating additional parts sales and service revenue while giving the customer a reason to partner with DesCombes and Vermeer in the future.4. Establish and maintain appropriate inventory levels of service parts and consumables per customer demand.5. Facilitate payment transactions with retail customers and facilitate needed transactions with partnering dealers.6. Maintain records of customer problems, concerns and ideas to aid in the understanding of future product needs. 7. Work in tandem with local Vermeer field sales specialists, territory managers, dealer personnel and 3rd party resources to facilitate a cohesive customer experience and support structure.Education and/or Experience- 2-year certificate (college or technical school) or minimum of 2 years’ relevant experience; and/or equivalent combination of education and experience.Other Skills and Abilities- Ability to demonstrate effective problem solving skills including the ability to evaluate a negative situation and turn it into a positive experience.- Ability to demonstrate mechanical aptitude.- Ability to read, analyze and interpret technical information from schematics, technical manuals, drawings and procedural documents.- Strong knowledge of mechanical, electrical and hydraulic systems including the knowledge of methods, tools, techniques, materials used in equipment repair.- Ability to operate agricultural equipment.- Understanding and appreciation of the cattle market.- Understanding of agronomics including basic knowledge of the hay/forage industry from planting to harvest and storage.- Ability to appreciate and embrace the local culture, showing interest and involvement in events and chapters such as FFA, Cattleman’s Association, Extension Council, etc.- Ability to provide informative and professional assistance when working with customers, prospects, dealers and others within the Vermeer sales organization.- Demonstration of strong communication skills, both written and verbal.- Ability to work towards and achieve goals related to: number of customer interactions, market share, incremental revenue and customer satisfaction.- Ability to utilize technology such as laptop/iPad/smartphone and other applications on a mobile platform to aid in the facilitation of required transactions.- Ability and desire to maintain cleanliness of company vehicles and organization of inventory, tools and equipment including those in vehicle and parts storage areas.*LI-WW1
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.
Our reach is global, our impact is personal. By joining Vermeer, you won’t just be making the right step for your career. You’ll be making a real, personal impact on our people, our customers and our world.
Impact Our People: You’ll find teams of hardworking people who take pride in their work, pride in each other and pride in the principles that guide them. Our team members are diverse, talented and driven to continuously learn, improve and innovate, both for our company and for their careers.
Impact Our Customers: Whether our customers are operating small stump cutters in their backyard or giant surface mining equipment in Australia, they make progress happen. Our team members are constantly turning up new possibilities and collaboratively innovating to keep our customers and the people they serve on the leading-edge of progress around the world.
Impact Our World: At Vermeer, we believe in giving back and helping people and communities. We’ve held that belief from our founding in 1948. Our reach extends from offering impressive benefits that help our team members and their families live well, to supporting our local communities through volunteer and community investment programs. Our impact is also experienced by the way our customers use Vermeer products to make a difference. Vermeer equipment is used all around the world to keep people connected to life necessities, such as water and electricity, harvest the feed that nourishes a vibrant food supply and effectively manage precious natural resources that improve our quality of life.