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SSM Health Lab Support Technician I in Fenton, Missouri

Role Purpose:

Under direct supervision, this position performs routine laboratory tasks according to procedures. May perform phlebotomy and/or waived testing. May also perform a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing.

Responsibilities:

  • Assists customers including answering phones and responding to customer inquiries

  • Assists laboratory staff in the daily operation of the lab by collecting, labeling, processing and preserving blood, urine and other specimens according to established laboratory procedures

  • Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system

  • Cleans and maintains laboratory supplies and work area

  • May update statistical records, labels tubes, and schedules processing runs

  • May perform phlebotomy and/or waived testing

  • Identifies patients using two identifiers

  • Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing

  • Performs other duties as assigned

  • Knowledge, Skills and Abilities:

  • Skilled in the use of a computer

  • Customer service skills

  • Knowledge of safety, environmental and infection control methods

  • Knowledge of laboratory protocols and procedures

  • Ability to perform a range of lab tests and chemical analyses

  • Mission and Values: Utilizes SSM Health’s Values in Action and Universal Service Expectations to demonstrate and impart the mission, philosophy, values and vision in daily activities and into operational functions, processes and the environment.

  • Compliance with Safety Requirements: Maintains safe and healthy work environment by following established organization safety standards and by complying with all laws, regulations and other applicable guidance regarding safety.

  • Core Competencies: Job Knowledge, Service, Dependability, Problem Solving and Judgement, Quality and Safety, Teamwork.

  • Age of Patients Served: (for clinical positions only)

  • Newborn

  • Pediatric Under 14 Years

  • Adolescent 12 – 17 Years

  • Adult 15 – 59 Years

  • Geriatric 60+ years

Required Minimum Qualifications:

Education: High school diploma or GED

Knowledge, Skills and Abilities:

 Skilled in the use of a computer

 Customer service skills

 Knowledge of safety, environmental and infection control methods

 Knowledge of laboratory protocols and procedures

 Ability to perform a range of lab tests and chemical analyses

Physical/Mental Demands and Working Environment:

Reasonable accommodations may be made for individuals with disabilities to perform essential functions of this position.

 Ability to sit or stand for extended periods

 Ability to hear and converse on the phone and in person

 Ability to see fine print and to use the computer

 Ability to perform fine motor tasks, writing, computer or phone tasks

 Ability to safely lift up to 20 pounds

 Ability to work with and to wear appropriate Personal Protective Equipment when working with blood borne pathogens or other chemicals

SSM Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex

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